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Terms & Conditions ~ Prepaid Series
Series Overview
Prepaid series offer exclusive benefits, including priority booking, complimentary enhancements and discounts. By purchasing a series, you agree to the following terms and conditions.
This page refers to Prepaid Series only
For Website Use
Terms & Conditions of Use
For Monthly Membership
Terms & Conditions ~ Monthly Membership
Series Validity, Expiration & Termination
- Starter Three-Pack Series: Valid for 4 months from purchase date.
- Value Five-Pack Series: Valid for 7 months from purchase date.
- Prime Seven-Pack Series: Valid for 10 months from purchase date.
- Unused sessions expire at the end of the series validity period.
- No refunds will be issued for unused sessions.
- A Touch of Wellness reserves the right to terminate a series for any reason, including but not limited to, violation of terms and conditions or misconduct.
Booking & Cancellation
- Massage sessions can be booked online, by phone, or in person with priority access to available time slots.
- First notification of last-minute cancellation openings when requested.
- Appointment changes or cancellations must be made at least 12 hours in advance to avoid a cancellation fee, determined by the series type. This is an advantage over the normal 24 hours notice.
- Alternatively, you may choose to forfeit the session.
- Sessions can be rescheduled within the series validity period.
Series Pricing & Payment
- Series prices are fixed at time of purchase.
- Prices include specified number of massage sessions.
- Complimentary enhancements are included as specified for each series.
- Series discounts cannot be combined with other discounts or promotions.
Modifications & Transferability
- Series are non-refundable. Exceptional circumstances, however, will be considered.
- Sessions cannot be transferred to another person.
- Series cannot be resold or exchanged for cash value.
Special Conditions
- Series is subject to therapist availability
Health & Safety
- Clients must complete a health & wellness questionnaire before their first session and update it annually or as needed.
- A Touch of Wellness cares about your health and reserves the right to refuse service if a client’s health condition could be adversely affected by massage therapy.
Liability Waiver
- By purchasing a series, clients acknowledge and accept the inherent risks associated with massage therapy.
- A Touch of Wellness is not liable for any injury, loss, or damage that may occur during or after the massage sessions.
- Series purchaser/client agrees to release and hold harmless A Touch of Wellness from any claims arising out of their use of the series.
Changes to Terms & Conditions
- A Touch of Wellness reserves the right to modify series terms, bonuses and perks with a 30-day written notice.
- Any series purchased is governed by terms in effect at time of purchase.
Contact
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